Better understand your customers and their energy consumption habits to inform conservation programs and develop effective marketing and communication strategies. Strengthen your connection to your customer base and the value of your brand by creating
a customer-centric organization according to customer expectations, values and attitudes.
Gain insights on your customer base and the primary factors that determine their levels of satisfaction and how they may perception your brand. Understand customer attitudes towards rate plans, energy conservation, smart meters, energy-efficient products and renewable energy. Improve the customer experience to increase retention and reduce complaints.
Discover innovative ways to promote your programs such as energy conservation or paperless billing. Segment your customers using demographic and psychographic profiles and discover the factors that enable and hinder program adoption. Then, identify the optimal incentives and methods of delivery to increase program attractiveness by customer segment.
Better your return on spend by determining where to focus marketing efforts. Understand where those who qualify for low income programs live and develop outreach strategies. Create effective messaging to promote energy savings measures and optimize media spend by understanding your customers’ channel preference towards digital, social media and traditional channels.
“We consider EA a partner and we have benefited from your counsel, perspective and expertise gained across many industries. You helped translate applications from other industries to solve our unique business challenges. Traditional consulting companies could not have done that.”
“Our approach to using market analytics from Environics Analytics to save lives is spreading to other fire departments. The Ontario Fire Marshal’s Office wants other departments across the province to follow our lead because this strategy focuses on the first two lines of defense: education and prevention.”
“The reduced analytical time creates less potential friction or ‘speed bumps’ for our customers. Solutions like PRIZM and custom modelling are tools you can use to extract the maximum value from the relationships you have with your customers.”
Enhance your store data with our privacy compliant, authoritative databases. Choose from over 45 databases including demographic, segmentation and behavioural data. Here are a few of our databases that support the needs of the energy and resources sector.
By segmenting Canada’s neighbourhoods into 68 unique lifestyle types, PRIZM5 incorporates data from nearly a dozen demographic, marketing and media sources to help you better analyze and understand your customers.
Learn what matters to your utility customers the most and see how it affects their purchase decisions. Psychographic data will allow you to develop communications strategies to engage individuals based on their view of the world.
Using DemoStats, perform demographic trend analysis to create a long term location plan or segments based on shared characteristics. With DaytimePop, estimate at home and at work populations within any geographic area.
Using Opticks powered by Vividata and Opticks powered by Numeris databases, develop more engaging marketing and sponsorship strategies by understanding the behaviours, preferences and attitudes of your target audience.
The GreenLiving database measures Canadians’ attitudes and behaviours regarding household-related environmental issues. Created from a sample of respondents from Statistics Canada’s Canadian Community Health Survey, GreenLiving focuses on household consumption and conservation of energy and water, as well as composting, pesticide use, household hazardous waste disposal and the use of gas-powered recreation equipment. Available at the postal code (FSALDU) and dissemination area levels, GreenLiving is used by manufacturers and utility companies to inform product development, locate key infrastructure projects and design energy conservation programs. See variable lists
Any organization interested in better understanding Canadians’ attitudes towards household-related environmental issues can benefit from the GreenLiving data. Energy providers can inform their conservation programs and marketing campaigns by targeting high energy consumption neighbourhoods and areas more likely to be receptive to energy reduction programs. You can determine which geographic areas are most likely to compost. You can even discover where to locate e-waste centers. By using PRIZM5 and GreenLiving data to profile target groups, advertising agencies can design more effective advertising campaigns and media plans. Contact us to discuss your opportunities
ENVISION5, our proprietary marketing and business intelligence platform, was developed using over 50 years of best practices in the data and analytics business. It enables you to gain a deeper understanding of your customers, prospects and trade areas. You’ll have access to more than 30,000 variables including demographics, consumer preferences, lifestyles and values. Then using executive reporting and interactive dashboards, you can share insights with stakeholders throughout your organization. Show me ENVISION5
We offer a full range of data services and analytics consulting. We can help you audit, structure and clen your data, as well as develop a roadmap of analytical priorities. Our healthcare industry practice leaders have the broad strategic expertise and deep sector experience to help address your key business and operational challenges. See our services
Our consultants have the strategic expertise and sector experience to help address your key business challenges. Many of our clients work with us as a seamless extension of their team and think of us as their competitive advantage.
Senior Vice President and Practice Leader
Rupen leads a practice area that includes the public sector, health care, energy and not-for-profits. He brings to his position over twenty years of experience in marketing analytics, working with organizations of all sizes to unlock the value of information in decision-making and business strategy. He specializes in helping organizations understand population trends, segmentation and performance benchmarking. Rupen earned a master’s degree in urban planning and held positions with Nielsen, Compusearch, Campbell Soup and CIBC prior to joining Environics Analytics. For the last two years, he has appeared on CTV’s Canadian and U.S. federal election coverage as a commentator on voter demographics in key races.
We’ve got the expertise to help. With more than 700 years of cumulative senior leadership experience in the industry, we are the only analytics firm in North America to offer our broad range of privacy compliant, consumer and business databases,
proprietary software and team of industry professionals and partnerships.
Our industry experts publish timely analysis of government data releases, opinions on industry trends and insights on how organizations are embracing big data and analytics to help you stay informed.
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